Overview Problem Process Impact
Noah Koshy
Designer · Sydney
Case № 07 Industry

Virtusa

In my first role inside a company, I evaluated the UI and UX of an upcoming PEGA platform leasing solution and justified my recommendations in a formal report, which confirmed my interest in interaction design.

RoleDesign Analyst
TeamSolo
Timeline
I ownedUI/UX Evaluation & Final Report
The sixty-second version
Problem
The company was implementing a PEGA platform leasing solution, and needed its UI and UX assessed by an unbiased third-party before implementation.
What I did
I evaluated the platform's UI and UX across its screens, navigation and workflows, justifying my recommendations and critiques in a formal report.
Result
Through this experience, I was able to confirm for myself that my interest in interaction design related work extended beyond the subjects I was doing at university, and that I wished to pursue this area further.
↓ More details below if you want the reasoning.
§ 01

The Problem

A PEGA platform leasing solution that needed an unbiased assessment before its implementation.
"Assessing, optimising and justifying improvements to a PEGA platform leasing solution as an unbiased third-party."
What I couldn't change
01 The PEGA platform was new to me, and had to be understood before it could be evaluated.
02 My evaluations had to be justified in a formal report, with drafts reviewed by a senior team member.
03 A one-month internship, and my first time completing a set task inside a company.
§ 02

How I got there

From the reason I applied, through to the final report.
Why I Applied
For early career exposure, and to practically test my newly developed interest in interaction design, formed through my university subjects.
The Mentor
Initially, a senior team member helped me to understand the PEGA platform, and what the role of a design analyst actually entails.
The Evaluation
Analysing the platform's UI and UX across its screens, navigation and workflows, to identify both strengths and improvement areas.
The Feedback
Later on, my mentor became my evaluator, giving feedback and constructive criticism on drafts of my final report.
The Iterations
I applied that guidance and feedback to further iterations of my work.
…then the final report was submitted.
Keep scrolling — the wall moves sideways
§ 03

Impact & what I'd change

Both a professional milestone and a confirmation.
Looking back

It was also my first instance of industry exposure, and as such was the first time I was required to complete a set task inside a company, which became a valuable learning experience for me, particularly going forward into future roles and experiences. With more time, I would have tested my recommendations with the people who would be using the platform.

— Noah
Technology First Instance of Industry Exposure PEGA Platform
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Sprout Cat
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© Noah Koshy, 2022-2026.
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